Unpaid orders will be canceled within 24 hours of placing the order. The terms and conditions of sale regulate the legal relationships that arise between OÜ INTERMOBILE (hereinafter the seller) and a natural person (hereinafter the Customer) when purchasing goods from the online store. The seller has the right to unilaterally change and supplement the terms of sale by publishing new terms of sale
at the web address A-B.EE. Before making a purchase, the customer can save, print and, if necessary, reproduce the terms of sale.
By confirming the order from the online store, the customer agrees to the terms of sale.
The prices of the goods sold in the online store are shown next to the goods. The cost of delivering the goods is added to the price (hereinafter the transport fee).
The transport fee depends on the delivery method and destination chosen by the customer. The shipping fee is displayed when placing an order, before confirming the purchase and paying for the purchase. Product information is displayed in the online store
right at the product.
To order, add the desired products to the shopping cart. Fill in the necessary fields and choose the appropriate mode of transport – parcel machine, post office or transport to the destination (address) indicated by the customer. After that, the total cost of the order is displayed on the screen, which can be paid for either via a bank link or by credit card.
The contract enters into force at the moment when the amount to be paid is received in the online store’s bank account.
Products are available while supplies last. The online store has the right to withdraw from the contract if the ordered goods are not delivered it is not possible to deliver due to the goods being out of stock or for some other reason.
We will refund the purchase price of the goods together with the shipping fee immediately, no later than within 7 working days occurrence of the corresponding situation.
Depending on the payment method, the receipt may take up to 7 working days.
Orders placed in the online store are processed by the seller on working days from 09:00 to 17:00.
• The goods are sent by the Seller either to parcel machines, delivery point or delivered to the customer
delivered to the address chosen by him.
To fulfill the order, the Seller assembles the ordered goods and delivers them to the courier, Omniva OÜ, DPD Eesti AS or Itella Estonia OÜ for transport.
Please note that during campaigns, the delivery time may be extended by a couple of working days.
In exceptional cases, the seller has the right to deliver the goods within up to 45 days, which the customer will be informed about by e-mail.
When the ordered package arrives at the parcel machine, an SMS notification with the door code of the parcel machine is sent to the mobile phone number specified in the order. The door code must be entered into the parcel machine, after which the door of the cabinet where the parcel has been sent will open. It is possible to pick up the package within 7 days of its arrival at the parcel machine. When the ordered package arrives at the delivery point, an SMS notification with the barcode of the package will be sent to the mobile phone number specified in the order. In order to receive the package, it is necessary to present an identity document and the barcode of the package received via SMS at the delivery point. It is possible to pick up the package within 7 days of its arrival at the post office. If the ordered goods exceed the dimensions of the largest luggage compartment of the Smartpost parcel machine, 60 cm * 36 cm * 60 cm, the goods will be transported to the customer by Itella courier at no extra charge.
After receiving the package, the customer has the right to contract with the online store
withdraw from the contract within 14 days.
The returned goods must be carefully packed to avoid possible damage during transport.
In order to use the 14-day right of return, the ordered goods must not be used in any other way than is necessary
to ascertain the nature, characteristics and performance of the goods in the manner permitted to test the goods
in a physical store. If the goods have been used for a purpose other than what is necessary in the nature, characteristics and to make sure it works or it shows signs of use or wear, the Webshop has the right to discount
refundable fee according to the decrease in the value of the goods. The item cannot be exchanged or returned
damaged or with signs of wear, it must be in the original packaging and everything must be attached to the product original labels. Opened cosmetics, perfumes and laundry cannot be returned.
To return the goods, you must send a withdrawal statement to the Seller within 14 days of receiving the goods
receipt to e-mail info@a-b.ee
The customer pays the costs related to the return of the goods, except in cases where the reason for the return is the fact, that the returned product does not correspond to the order (e.g. a wrong or defective product).
The customer must return the goods within 14 days after making the application for withdrawal or provide proof that delivered the goods to the carrier during such period.
For properly returned goods that are intact and in their original packaging, we will charge the customer
the purchase amount, a proportionate part of the cost of transportation as soon as possible, but not later than
Within 14 calendar days of receiving the returned goods by us The online store has the right to refuse to make a refund before receiving all returned goods or before the customer provides proof of return of the goods – whichever occurs first.
If the customer has chosen a transport method other than the cheapest one offered by the online store to return the goods conventional mode of transport, the seller is not obliged to compensate the customer for the amount that is conventional transport fee exceeds.
The online store has the right to withdraw from the sale and demand the return of the goods from the customer, if the price of the goods is in the online store marked significantly below the market price of the goods due to an error.
Cases where the customer does not pick up the goods at the post office within 7 calendar days or does not take the goods out of the parcel machine within 7 calendar days are considered withdrawal from the contract. Then returns the transport service provider to the seller of the goods, and the seller informs the customer by e-mail about the return of the goods. On the basis of the completed return application, the seller returns the amount paid for the goods to the bank account specified in the customer’s application within 14 calendar days from the receipt of the application.
If the goods sold to the customer do not meet the contract conditions, or the defects are already present at the time of delivery of the goods and they appear within two years after the delivery of the goods to the customer, the online store is responsible for the non-conformity of the goods. In case of replacement of defective goods by the e-store, a new two-year warranty period for the customer starts from the delivery of the new goods.
Goods to be ordered from 01.01.2022. During the first twelve months from the delivery of the goods to the customer, it is assumed that the defect was already present at the time of delivery of the goods. It is the Webshop’s responsibility to refute the corresponding assumption. Goods to be ordered before 01.01.2022. During this first six months from the delivery of the goods to the customer, it is assumed that the defect was already present at the time of delivery of the goods.
It is the Webshop’s responsibility to refute the corresponding assumption.
The customer has the right to notify the online store by e-mail or telephone and file a claim within two months from the discovery of non-conformity of the goods. The online store is not responsible for defects that occur in the goods after the goods have been handed over to the customer.
If the goods purchased from the online store have defects for which the online store is responsible, the online store will repair or replace such goods. If the product cannot be repaired or replaced, the online store will return it to the customer all payments arising from the sales contract. The online store responds to the customer’s complaint in writing or in a form that enables written reproduction within 15 days of receiving the customer’s complaint. The seller is not responsible for losses or delays caused by circumstances of force majeure that could not be foreseen.
To process the order and send the goods to the customer, the seller uses only the personal data that the customer has entered into our database (name, phone number, address, e-mail, bank account number.
In order to serve the customer and fulfill the contract, the Seller may disclose the customer’s personal data to a third party who provides services to the Seller and is contractually obligated to keep the shared information
as confidential. A third party is, for example, a transport company whose tasks are the transport of the goods sold by the Seller. collection of personal data may take place by submitting contact data (including name, social security code, postal address, telephone number, e-mail address, preferred method of contact) on the Seller’s website or elsewhere (e.g. in stores or representative offices); when using the website from the customer’s account information or through cookies, if cookies are used; when making a purchase or order at the Seller’s points of sale or on websites, when storing personal contact information or data regarding purchase preferences. It is the seller’s responsibility to protect customers’ personal data and process them in accordance with legislation. The seller’s activities on the Internet are in accordance with all relevant activities and the relevant legislation of the European Union and the laws of the Republic of Estonia. An encrypted data communication channel with banks ensures the security of the purchaser’s personal data and bank details. The seller guarantees that, regardless of any changes, the legal protection of customers’ personal data is always guaranteed.
For all questions about the privacy policy or data processing, please contact us at the following contact details: info@a-b.ee
The customer can submit complaints about the online store by e-mail at info@a-b.ee
